A customers information page

Every single case of return of the goods is examined individually. Please, contact us and explain the reason of return.

We offer 14 days return policy from the day you received your order.

Possible reasons of the goods return:

  1. You didn’t like the goods

  2. You have received the wrong item

  3. You have got a defective item

Return conditions:

All returns must be in the original non-damaged condition, including packaging, documentation, warranty cards, manuals and accessories or else it will not be accepted.

You can return or exchange the item to the same one or another for extra charge or partial refund.

Buyer pays for delivery there and back.

You have to send the parcel with tracking number.

Pack the item thoroughly, use packaging cardboard or other solid materials. The safety of the goods depends on the quality of packaging.

We expect to receive the item in a new condition.

Please, be sure that your returns are properly packed and fully insured. We are not responsible for returning packages if lost by shipper/carrier or got damaged by carrier.

The money back

You will get your refund within 3-4 working days from the moment we have received the returned item.

If item has been opened and/or used, a 30% restocking fee will be applied for a refund or an exchange.

The items  not subjected to return or exchange:

  1. Used items, the items with changed properties, the items without original package (if such was used) or in damaged package.

  2. Damaged items during delivery

  3. Lost items during delivery

The delivery costs

Shipping cost (to and from buyer) will be charged for any refused shipping delivery (include duties, taxes and customs fee if any).

We return the delivery costs in case we made a mistake while processing your order. In all other cases these costs are paid by buyer.

By buying our item you agree to all terms and conditions mentioned above.